After filing, keep three things separate: the file’s information status, an official notification, and your own saved documents. A status helps you stay organised, but it is not a notification and cannot predict the decision date.
Reviewed on 27 August 2026. This guide covers ordinary tracking; it does not interpret appeals, administrative silence or decisions for an individual case.
1. Prepare the case details
Keep the filing receipt nearby. The nationality enquiry asks for:
- NIE;
- case number in its exact format;
- year;
- date of birth.
Do not confuse the initial filing registration number with the case number assigned later. Copy each detail exactly from official documents.
2. Use an official enquiry
Open “Consulta telemática de expedientes de nacionalidad española por residencia” on the Ministry of Justice electronic office. No digital certificate is required for this enquiry. Complete the fields and record the date and exact status text.
As a second route, ¿Cómo va lo mío? shows current applications after Cl@ve identification. If one route does not return the file, first check the number format, year and personal data.
3. Read a status as a snapshot, not a timetable
The official manual shows “Abierto - Registrado”, for example, when a file has been registered correctly. Later text may refer to processing, requests or receipt of reports, assessment or a decision.
The screen only describes the phase recorded at that moment. It gives no individual completion date, and a change —or no change— does not guarantee when the next action will occur. Record the wording literally instead of turning a short label into a legal conclusion.
If a decision appears, open and save the official document when available. Do not manage “granted”, “refused” or “closed” from the label alone: the decision sets out reasons, effects and any review route.
4. Do not confuse status and notification
The Ministry states that the enquiry information does not constitute notification. Also monitor the notification method selected in the application and the Single Authorised Electronic Address (DEHú).
The official nationality manual says that a pending electronic notification remains available for 10 calendar days before it is treated as completed. This access period is not necessarily the response deadline: take the response deadline from the notified document itself.
Where a representative filed, the notification may go to the recipient configured in the application. Agree in advance who monitors DEHú and stores the acknowledgement.
5. Keep a minimal log
After each check record the date, channel, exact status, whether there is a new notification, documents downloaded and any next deadline. A screenshot is useful for comparison but does not replace a signed PDF, acknowledgement or decision.
If the file is missing or an error appears
Check the NIE, number, year and date of birth exactly as recorded. Try both the Cl@ve service and the dedicated enquiry. A technical error or temporarily missing information does not prove that a file is lost, decided or stalled. Use official support if the issue persists.
Ready when
- You saved the case number and filing receipt.
- You can access an official tracking route.
- You record the exact wording without predicting a decision date.
- You monitor DEHú and the agreed notification channel.
- You download every notice, decision and acknowledgement.
- Deadlines come from the official document, not the status label.
Next step
If a request for documents arrives, open the notification and follow the guide to answering a document request: identify precisely what is requested and calculate the deadline from the legally relevant date.